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Warranty Service

Warranty Description

The Developer has constructed your home with carefully selected materials and the effort of

experienced craftsmen. Although this group works from detailed plans and specifications, no two

homes are built exactly alike. Each home is unique; in fact, a home is one of the last hand-built

products left in the world.

Each home requires care administered by the homeowner from the very first day. Regular

maintenance is essential to maintaining a quality home for a lifetime. Neglecting routine

maintenance can not only erode home value, it can also affect the overall desirability of the

community. Most importantly, it can void warranty coverage on all or part of your home!

The Developer is a licensed builder registered with the Homeowner Protection Office. Our

licensed builder’s warranty is backed by third party insurance, as per the BC Homeowner

Protection Act. Willis is the third party insurance provider at Donovan.

The Developer, in conjunction with Willis, has arranged for one of the most comprehensive

warranties in the industry. The following table describes the timelines and lengths of the “2/10/10”

coverage:

Warranty length

Coverage description

(please consult the

Willis

home warranty

policy for more details)

12 months

Coverage for any defect in materials and/or labour

15 months

Coverage for any defects in materials and labour in the common

property of a multi-unit building **

24 months

Coverage for any defect in materials and labour supplied for the

electrical, plumbing, heating, ventilation and air conditioning

delivery and distribution systems. In addition, coverage for any

defect in materials and labour supplied for the exterior cladding,

caulking, windows and doors that may lead to detachment or

material damage to the dwelling unit.

10 year

Building envelope warranty

10 year

Structural defects warranty

** Common property is considered all the areas outside of your home bounded by your strata lot.

For the purpose of this warranty, limited common property (areas outside of the outer walls

exclusively for your strata lot’s use) is also included under the coverage.

Should a dispute arise between the homeowner and the Developer regarding a warrantable

construction item, both this Manual and the Willis home warranty will serve as the standard to

settle such disputes.

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