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Static
Cooler temperatures outside often contribute to static electricity inside. To avoid the problem, look
for carpets made with anti-static. You can also install a humidifier to help control static build-up.
Initial Orientation And Warranty Guidelines
During your initial orientation, we confirm that your carpet is in acceptable condition. We will
correct stains or spots noted at this time by cleaning, patching, or replacement. Will also ensure
that the edges of carpets (along moldings and stair edges), are held firmly in place. Please note
that in some areas, metal or other edging material may be used where carpet meets with another
floor covering. Please note, we are not responsible for:
• Carpet seams - carpet seams will be visible. We will only repair carpet gaps or frays
noted during the initial orientation.
• Dye lot variations - the Developer is not responsible for dye lot variations if
replacements are made.
For information concerning your product warranty, please refer to the “Beaulieu Canada 10 Year
Limited Residential Carpet Wear Warranty”. For information concerning your carpet installation
warranty, please refer to the “Determination Flooring Carpet Installation Warranty” that was
included in your Welcome Package.
Ceramic Tile
Homeowner Use and Maintenance Guidelines
For detailed information concerning the care and maintenance of your tiles, please refer to the
“iMAC Tile and Stone Care and Maintenance Guide” included in your Welcome Package. For
further care tips, please review the following:
Cleaning
Ceramic tile is one of the easiest floor coverings to maintain. Simply vacuum as required.
Occasionally, a wet mopping with warm water may be appropriate. Avoid adding detergent to the
water. If you feel a cleaning agent is required, use a mild solution of warm water and dishwasher
crystals (they will not result in a heavy, difficult-to-remove lather on the grout). Rinse thoroughly.
The ceramic tile installed on walls or countertops in your home may be washed with any
nonabrasive soap, detergent, or tile cleaner. Abrasive cleaners will dull the finish.
Grout Discolouration
Clean grout that becomes yellowed or stained with a fiber brush, cleanser, and water. Grout
cleansers and whiteners are available at most hardware stores.
Sealing Grout
The grout in your suite is unsealed. Sealing grout is your decision and responsibility. Sealing your
grout may keep your grout cleaner for a longer period of time. Please visit your local hardware
store for grout sealant products and applicators.
Separations
Expect slight separations to occur in the grout between tiles. This grout is for decorative purposes
only; it does not hold the tile in place. Cracks in the grout can be filled using premixed grout
purchased from flooring or hardware stores. Follow package directions.
Tile around bathtubs or countertops may appear to be pulling up after a time. This is caused by
normal shrinkage of grout or caulk and shrinkage of wood members as they dry out. If this occurs,
the best remedy is to purchase tub caulk or premixed grout from a hardware store. Follow
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